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Canada Revenue Agency (CRA)TaxGuide

RC4288 — Request for Taxpayer Relief

To ask the CRA to cancel or waive penalties and interest because of extraordinary circumstances, financial hardship or CRA error.

The form is downloaded and submitted on the authority's website.

What this form is for

Explain why you are requesting relief from penalties or interest, with the years and amounts involved.

Documents to have ready

Any document supporting your request: medical certificates, proof of a disaster, a statement of income and expenses in case of financial hardship

Where to send it

Follow the filing instructions on the form or the official page: depending on the form, you give it to someone else (employer, medical practitioner), submit it online through My Account, or mail it.

Our tips

  • Be chronological and factual: what happened, when, and why it prevented you from meeting your obligations.
  • Always download the latest version from the official page: tax forms often change from year to year.
  • Keep a copy of everything you send, with the date you sent it.

Frequently asked questions

Is there a time limit?
Yes, the request must cover a specific period. Check the applicable time limit on the official page before sending it.

The information on this page is general. If in doubt, the official source prevails.